Duane Varan is the CEO of MediaScience, a leading provider of lab-based audience/marketing research. Recognized as a champion of transparency and …
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Brian Solis’s Lifescale – Be Creative, Productive and Happy
Brian Solis is a leading digital anthropologist and futurist, and has been called "one of the greatest digital analysts of our time.” Also a …
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BJ Fogg – Design with Behavioral Science
Today we are replaying a very well-received episode with Dr. BJ Fogg from late last year. BJ is a behavioral scientist at Stanford University, where …
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The Future of Customer Experience with Blake Morgan
Blake Morgan is recognized as a leader in customer experience. A keynote speaker and the author of two books on the subject—including More is More: …
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Magic and Psychology with Matt Tompkins
Dr. Matthew L. Tompkins is an American magician-turned-psychologist who completed his DPhil in Experimental Psychology at the University of Oxford. …
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How Smart Brands Improve Customer Experience with Colin Shaw
Colin Shaw is the Founder and CEO of Beyond Philosophy, one of the world's leading customer experience consultancy and training companies. Also a …
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Digital Marketing That Works with Krista Neher
Krista Neher is the CEO of Boot Camp Digital, a best-selling author, and an international speaker. With over 10 years of branding and marketing …
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This Bizarre Support Chat Will Make You Laugh. Or Cry. | #FrictionHunter
Internet service providers and cable TV services have the lowest customer satisfaction ratings of all rated industries in one survey. (One reason for …
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Humor That Works with Drew Tarvin
Andrew Tarvin claims to be the world’s first Humor Engineer, teaching people how to get better results while having more fun. Combining his background …
