In this episode of Brainfluence, host Roger Dooley welcomes back Richard Shotton, a marketing expert with 23 years of experience working with major …
Continue Reading about The Illusion of Choice with Richard Shotton →
Author and Keynote Speaker
Roger Dooley's books Friction (Top 3 Management Book - PwC's strategy+business) and Brainfluence are the basis for his inspiring keynotes and workshops. Roger helps you achieve a friction-free culture that creates loyal customers and engaged team members! Named a Top 50 Global Thought Leader on Customer Loyalty, Roger is a leading customer experience keynote speaker.