On a speaking trip to Holland last week, I flew United Airlines. I've often criticized the firm for their constant assault on passenger amenities and their stony silence in social media channels. As …
More Evidence: Facebook Kills Productivity
We all know that Facebook and other social media channels can be a distracting influence, but a new study shows just how disruptive these activities can be. In a project that looked at the behavior …
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Compuware/Gomez: Bot Attacks Aren’t Us
Although there has been speculation that the wave of bot traffic afflicting some sites originated in the Compuware's Gomez Peer Zone (see Is Gomez Behind Massive Traffic Spikes?, a representative of …
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Has SXSW Outgrown Austin?
SXSW is feeling its growing pains. The title is, of course, a rhetorical question. South by Southwest could no more move from Austin than Mardi Gras could exit New Orleans. But the 2012 incarnation …
Is Gomez Behind Massive Traffic Spikes?
A few weeks ago, a site I work with began seeing a big rise in traffic - from a baseline of 10K visits per day to spikes of as much as 40K. The odd thing was that the traffic looked kind of human, …
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SEO and Web Credibility Guideline #11
Although the Stanford Web Credibility Guidelines are a few years old now, they are still a great starting point for anyone trying to boost their web results - ecommerce orders, business inquiries, and …
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Steampunk Chic
Tired of high tech designs that look hopelessly dated in just a few years? Longing for a more Victorian sensibility? You may need to get up to speed with steampunk, a design movement whose …
Contrary Thinking: Web Apps Suck
Conventional wisdom is that web-based applications are the Next Big Thing. Current apps like Salesforce.com's CRM show that critical business data and processes can be outsourced to third parties and …
10 Things To Do While Rebooting
How frustrated are you when you have to reboot your PC in the middle of the day? A full shutdown and reboot cycle can take a several minutes - instead of staring at your screen watching the icons …
