The other day, I posted about my weird experience of legitimate mail being flagged as spam by Google in Gmail Spam Algorithm Change. After some interaction on Twitter and elsewhere, I found a small …
Blog
Height-Based Prediction Correct for GOP
Back in October I predicted that the height effect would propel Romney to victory in the GOP primary: Politics is Simple: Vote for the Tall Guy. The shortest contender, Michele Bachman, was …
Continue Reading about Height-Based Prediction Correct for GOP →
Brainy Marketing Blog at Forbes
If you don't see me posting here too often, it's because of yet another writing gig. This is a fun one. I've got a new blog at Forbes.com, Brainy Marketing, where I'll cover - big surprise - how to …
CDO: Chief Delight Officer
On a speaking trip to Holland last week, I flew United Airlines. I've often criticized the firm for their constant assault on passenger amenities and their stony silence in social media channels. As …
More Evidence: Facebook Kills Productivity
We all know that Facebook and other social media channels can be a distracting influence, but a new study shows just how disruptive these activities can be. In a project that looked at the behavior …
Continue Reading about More Evidence: Facebook Kills Productivity →
Compuware/Gomez: Bot Attacks Aren’t Us
Although there has been speculation that the wave of bot traffic afflicting some sites originated in the Compuware's Gomez Peer Zone (see Is Gomez Behind Massive Traffic Spikes?, a representative of …
Continue Reading about Compuware/Gomez: Bot Attacks Aren’t Us →